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PDPA · Thailand

Privacy notice

Last updated 17 October 2026

How we handle the personal data you give us on this website, under the Thai Personal Data Protection Act B.E. 2562 (PDPA).

Who we are

This website is run by licensed insurance advisors who arrange consultations on Allianz Ayudhya Smarter Health Plus. The insurance itself is issued by Allianz Ayudhya General Insurance Public Company Limited.

What we collect

Consultation form: name, phone, email, meeting language, date of birth, plan, outpatient option, budget, preferred date and time, and your note. Live chat: name, phone or email, plan of interest, and the messages you write. The calculator runs in your browser. Its values can prefill the consultation form and are sent when you submit that form; a quote can also be sent to chat at your request.

Why we use it

Only to reply to you, arrange and hold the consultation, and prepare an insurance proposal you ask for. We do not sell your data and do not use it for unrelated advertising.

Legal basis

Your consent, and steps you ask us to take before a possible insurance contract, under the PDPA.

Who can see it

Only our licensed advisors. If you decide to apply, the details needed for the application are passed to Allianz Ayudhya. Hosting providers process the data only to run this website.

How long we keep it

Up to 24 months after our last contact with you, unless you become a customer and the law requires longer keeping. You can ask us to delete it earlier.

Your rights

You can ask to see, correct, receive a copy of, or delete your data, object to its use, and withdraw consent at any time. Send the request through the live advisor chat or the consultation form and quote your reference or client ID. You can also complain to the Personal Data Protection Committee (PDPC).

Your browser

We keep your language choice, theme and chat session in your browser’s local storage. We use no advertising or tracking cookies.